Terms and Conditions

Payment of Goods

  • Payment is required in full before your order will be dispatched unless prior arrangement has been made with management of NZNA.

  • All major credit cards accepted. (Not AMEX) , internet banking. 

  • We now accept QCard which gives you 3 months interest free!  LAYBUY, AFTERPAY AND GENOAPAY is now available, buy now pay over 6 weeks!!

Payment and refund of Courses

  • A deposit is required to secure a place on a course.  All deposits are strictly non-refundable and the balance of the course fees must be paid in full by the date stipulated on the the invoice.  

  • If cancellation is made of any course within 2 weeks of course commencement then the full amount owing must be paid unless NZNA can find a replacement student then NZNA will refund the balance paid less the non-refundable deposit.

  • If cancellation is made of any course after the fees have been paid, the fees are strictly non-refundable unless NZNA can find a replacement student then NZNA will refund the balance paid less the non-refundable deposit. NZNA will transfer the students fees to the next course that is suitable for both NZNA and the student so will keep the student in credit.
  • For any courses booked in the South Island, full payment must be made at least 30 days prior to course commencement and if cancellation is made within 30 days of course commencement then the full amount due is payable unless NZNA can find a replacement student.

  • For any courses that a student decides to cancel or want to changes dates, NZNA will try to accommodate as best as possible so long as it does not effect other students enrolled.  If NZNA inccurs any change or cancel fees from other parties for venues or accommodation already then those fees will be passed on to the student to pay.

Products and Pricing

  • All prices shown on this website are GST inclusive.

  • Prices are subject to change without notice.

  • All goods are subject to availability.

Delivery and Handling

  • Delivery of goods in New Zealand is normally by Courier Post, however, we reserve the right to deliver goods by any other reasonable means. All parcels are sent by "Non-signature required" throughout NZ and freight delivered can be at risk.  Please allow 3 -5 business days for delivery for items in stock if ordered and paid for by 12.00pm each day.  Delivery of items to Rural Destinations can take longer.  Delivery times are based on geographical location.

  • Delivery of goods Internationally is by DHL charges. We have a flat shipping rate of $10 shipping to Australia. For other destinations the postage amount is calculated according to the price and items ordered.  We have a minimum order quantity of $50 for International orders.

  • Delivery to key destinations is approx 3-6 working days for Australia & 2 - 3 weeks for other destinations. This service provides door-to-door delivery service. NOTE: This service does not incorporate Track and trace facility, once items have left us, we carry no responsibility for any parcels lost in transit.

  • You agree that you will be responsible for all freight costs unless otherwise stated. NZNA reserves the right to adjust your invoice, should actual freight costs exceed the amount already paid. You agree that NZNA may debit your account accordingly.

  • Large items or bulk orders may also incur additonal delivery charges and we reserve the right to adjust these charges as may be appropriate.

  • Some products may not be exported outside of New Zealand. Once an order has been approved, further changes will incur an amendment charge. No back orders on International orders. Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are the sole responsibility of the customer.

  • Goods supplied to the a customer shall be at the Customer’s risk immediately on delivery to the Customer or into the custody on the Customers behalf, (which ever is done sooner) and the Customer shall insure accordingly.

  • The company reserves the right to refuse supply.


  • We take pride in customer satisfaction and our extremely high level of repeat business so will always do our best to ensure you are happy with your purchase. We describe and photograph our items accurately and honestly so you can be sure that what you see is what you get. If you are not entirely happy with an item please contact us within three (3) days of receipt and we will work with you to resolve the situation. The buyer will be responsible for all freight costs of returning items.

  • Please contact us immediately if any item you receive is faulty. You will be asked to return the item and we will arrange either an exchange or refund including the cost of return freight. Items under warranty will be repaired or replaced.

  • Please contact us immediately if you do not receive all the items you ordered or if you have received an incorrect item. We will rectify the situation and arrange the return of any incorrect items.

  • All goods for return must be advised within 7 days from invoice date. Returned goods are subject to inspection and count before acceptance.

  • Goods prone to contamination, opened cannot be credited

  • All returns must be authorised before being sent - unexpected returns will not be opened and will be marked return to sender. All items returned must be in the same packaging and same condition as you received them. We package our items carefully and expect that you do the same.

  • Please select your items of purchase carefully. We accept no responsibility for incorrect ordering.

  • By accepting merchandise, the purchase accepts the terms and conditions.

Conditions of Use

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. We maintain this web site as a service to our customers, and by using our site you are agreeing to comply with and be bound by the following terms of use. Please review the following terms and conditions carefully, and check them periodically for changes. If you do not agree to the terms and conditions, you should not review information or obtain goods, services or products from this site. 
Acceptance of Agreement

You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement ("Agreement") with respect to our site (the "Site"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site. 

Use of the NZ Nail Academy Online Store and purchases of products from NZ Nail Academy shall be governed by and construed in accordance with the laws of the New Zealand.


All the content included on this web site, including all the text, graphics, photographs, logos, icons, buttons and images ("Content"), is the property of NZ Nail Academy Ltd or its content suppliers and protected by New Zealand and international copyright laws. The compilation, collection, selection, arrangement, assembly, and coordination of all Content available on this web site is the exclusive property of NZ Nail Academy and protected by New Zealand and international copyright laws. 

All Content on this web site may only be used by you for personal shopping and information gathering. You may make copies of selected portions of the Content, provided that such copies are made only for your personal use and only if you maintain any proprietary notices contained in such Content. Any other use of the Content, including but not limited to, the reproduction, modification, distribution, transmission, republication or display for any other purposes is strictly prohibited.


By becoming a member, you confirm that the information provided in this form is true and that you agree to abide by the Terms and Conditions of use of this site. Please note that your membership can be cancelled without notice if it is determined that false or misleading information has been provided, the Terms and Conditions of use have been violated, or other abuses have occurred as determined by NZ Nail Academy in its sole discretion. If membership has been revoked, NZ Nail Academy reserves the right to refuse application or readmission to the membership program.

Editing, Deleting and Modification 

We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Site, including this Agreement, without further notice to users of the Site. 
Limitation and Disclaimer of Liability

Our site and its contents are provided to you on an "as is" basis. We make no warranties of any kind, either express or implied, including by not limited to the implied warranties of merchantability, fitness for a particular purpose, or non infringement to the fullest extent permissible pursuant to applicable law. Although we use our reasonable best efforts to ensure the accuracy of the Content of our site, we make no representations or warranties as to the accuracy, correctness or reliability of the Content. There may be technical inaccuracies, typographical or other errors, programming bugs in this website or its contents. Further, we make no representations or warranties that the functional aspects of our site will be uninterrupted or error-free, or that our site or the server that makes it available are free of viruses or other harmful components. By using this site you acknowledge that its use is at your own risk.

Privacy Policy 

Our Privacy Policy as it may change from time to time, is a part of this Agreement.


You represent and warrant that if you are purchasing something from us that (i) any credit card information you supply is true, correct and complete, (i) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.